Social Media Policy

At BaliEasy, we are committed to ensuring that our social media platforms remain a respectful and constructive space for all users. We value open communication but expect users to engage responsibly and courteously.

Community Guidelines

Respect for All

Offensive language, harassment, or inappropriate behavior directed at anyone, including BaliEasy employees or other users, will not be tolerated and may result in content removal or user blocking.

Prohibited Content

Do not post or link to content that is illegal, indecent, defamatory, misleading, or deceptive. Always verify facts and sources before sharing.

Confidentiality

Customer information must not be shared or discussed online under any circumstances.

Content Management

  • We actively monitor our social media accounts and ensure all posts adhere to copyright and reference laws.
  • BaliEasy reserves the right to edit or remove any misleading or inappropriate content shared on our platforms.

Security Practices

Use strong security measures, such as encrypted communications, when interacting on our social media pages. If you encounter suspicious content, close your browser and avoid engaging with it.

Feedback and Constructive Criticism

We welcome feedback about your experiences with BaliEasy when expressed in a respectful and constructive manner. Your input helps us grow and improve!

Thank you for being part of our community and helping us maintain a positive and respectful online environment.

Found a lower price? We’ll refund the difference!

📌 How It Works:

  1. Find a lower price within 48 hours of purchase (same plan, validity, & network).
  2. Email us at esim@balieasy.com with:
    Subject: Lowest Price Guarantee Request – [Your Order Number]
    Proof (screenshot/link) + Order details
  3. Review in 3 business days → If valid, refund processed to your original payment method.